![]() If you have any doubts as to whether or not something is returnable, check with customer service. What If I Return Something To You That Is Not Yours? Please e-mail or call customer service if you need further assistance. Paperback Books with a retail price of $6.95 or less have Strippable Covers, regardless of product code (can be MM, TR, or PB.)Ĭalendars are strippable, but the cover with the barcode on it is required. To tell if an item is strippable, look for an inverted triangle with an (S) in it. Hachette Book Group Retail Sales & Marketingģ26 South Enterprise Blvd Lebanon, IN 46052 What Is Strippable? Returnable accounts can return any book for any length of time as long as the books are In Print and In Good Condition. How Long Can I Return For If I Am A Returnable Account? If you are set up as Non-Returnable, call customer service for assistance. Accounts set up as returnable do not need authorization. If an account needs to check if they are returnable or not, they can check with customer service, via e-mail or phone 80. These addresses are for RETURNABLE accounts wishing to make overstock returns. If you have received damaged/incorrect items, please call our customer service. This information is for OVERSTOCK returns. Returns Information What Should I Use This Information For? or overseas, retailers and wholesales, e-mail catalog is available on Edelweiss. You may contact them via e-mail or telephone: 80īooksellers interested in setting up accounts and ordering specific books should send an e-mail to information regarding discounts to corporations, organizations, non-bookstore retailers and wholesalers, mail order accounts, premium sales, and libraries, please e-mail inquiries about the availability of a specific title in the U.S. Look for the “Buy Book” dropdown menu on any individual book page for more information.Ĭustomer Service offers help with finding specific titles and order status information. Hachette print and ebooks can be purchased via the retailers on our website. If you purchased a book and discovered it was defective, please e-mail Back to top If you purchased an audiobook on CD and a disc is missing or was defective, please e-mail for a replacement. Employment Opportunities (including Internships).Editions and Other Copyright Page Information.Problems Viewing Site/Technical Problems.How Does HBG Pick Content for Audiobook Titles?.Can I Lend My Voice to Audiobook Recording?.We invite you to keep in touch by also subscribing to HBG’s e-newsletters. Please find below a list of most frequently asked questions and e-mail addresses to contact with your query. We appreciate your interest in our company, our books and authors, and our services. Thank you for taking the time to visit Hachette Book Group.
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